Privacy Policy

At Looma Fashion, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect:

We collect personal information that you provide to us when making a purchase or subscribing to our newsletter, such as:

Personal Identification Information: Name, email address, mailing address, phone number, payment information, etc.
Non-Personal Identification Information: Browser type, IP address, operating system, pages visited, time spent on our website, etc.
Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences and behavior on our site.

2. How We Use Your Information:

We may use your personal information for the following purposes:

To process and fulfill your orders.
To send you promotional emails, if you’ve opted in to receive them.
To improve our website and customer service.
To respond to your inquiries and resolve any issues.
To prevent fraud and ensure the security of our website.

3. Sharing Your Information:

We respect your privacy and will not sell, trade, or otherwise share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist with processing payments, shipping, and other services necessary to run our business.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of electronic storage or transmission is 100% secure.

5. Your Rights:

You have the right to:

Access: Request copies of your personal data.
Correction: Request that we correct any information that is inaccurate or incomplete.
Deletion: Request that we delete your personal data, subject to certain exceptions.
Opt-out: You can opt out of receiving promotional emails at any time by following the unsubscribe link in our emails.

6. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at support@loomafashion.ca.