Terms & Services

Terms and Conditions

Welcome to Looma Fashion! By using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information:

2. Use of Our Website:

By accessing or using our website, you agree to comply with all applicable laws, rules, and regulations. You must not use this website for any unlawful or prohibited purposes.

  • You are responsible for ensuring the information you provide us is accurate, complete, and current.

  • You agree not to interfere with the functioning of our website or try to gain unauthorized access to any systems.

3. Product Information and Availability:

We strive to provide accurate and up-to-date product descriptions, images, and prices. However, we cannot guarantee that all information is complete or free from errors. In the event of an error in the product price, availability, or description, we will notify you as soon as possible.

4. Orders and Payment:

When you place an order on our website, you are making an offer to purchase the product(s) in your cart. All orders are subject to our acceptance, and we reserve the right to refuse any order for any reason.

  • Payment Methods: We accept payments via credit card, debit card, PayPal, and other secure payment methods.

  • Order Confirmation: Once your order is confirmed, you will receive an email confirmation with your order details.

5. Shipping and Delivery:

  • Shipping Time: Orders are processed within 1-3 business days. Delivery takes approximately 7-9 days once shipped.

  • Shipping Protection: We offer optional Shipping Protection at $4.99 CAD to cover potential issues during transit (such as lost or damaged packages).

  • Customs Fees: The recipient is responsible for any customs fees and taxes associated with international orders.

6. Returns and Refunds:

We offer a 30-day money-back guarantee on all products. If you are unsatisfied with your purchase, you can return the item within 30 days for a full refund, provided it meets our return criteria.

  • Return Process: Please contact us at support@loomafashion.ca to initiate a return.

  • Shipping Costs: Return shipping costs are the responsibility of the customer.

  • Exchanges: Exchanges are allowed if you wish to change your product for a different size or color.

7. Damaged Products:

If your product arrives damaged, please contact us within 30 days at support@loomafashion.ca with photos of the damage. We will assist you with a replacement or refund.

8. Privacy:

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

9. Limitation of Liability:

Looma Fashion is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products. Our total liability to you for any claims related to your purchase will not exceed the amount you paid for the product(s).

10. Governing Law:

These Terms and Conditions are governed by the laws of Canada. Any legal action arising from these terms will be handled in the courts located in Canada.

11. Modifications:

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Please review these terms regularly.

12. Contact Us:

If you have any questions about our Terms and Conditions, please contact us at support@loomafashion.ca.